Senior Employee Relations Specialist

People, Amsterdam, NL

About the Team

You will join a highly motivated and collaborative global team who build and drive Miro’s philosophy, guidelines and practices for handling all employee-related matters and performance management. 

About the Role

We are expanding our Employee Relations team to support our global workforce. In this role, you will play a key part in shaping and guiding our ER function, building frameworks, policies, and practices that foster a culture of trust, accountability, and high performance. You will partner closely with leaders, People Business Partners, Legal, and other stakeholders to ensure we handle employee relations matters fairly, consistently, and in alignment with our values. This is an opportunity to influence how we manage performance, resolve workplace issues, and build an inclusive and respectful environment where all Mironeers can thrive.

What you’ll do

  • Coach, guide and advise all levels of management through employee relations and performance management related matters 
  • Builds and maintains strong, trust based relationships at all levels of the business and collaborates with PBPs, Legal, COEs and Work Councils 
  • Guide managers in the interpretation and application of employment laws and regulations and HR related practices and policies 
  • Be the first point of contact for ER-related cases, queries and issues, such as disciplinary, grievance, absence, performance etc., providing appropriate and timely guidance and advice
  • Conducts investigations in response to a range of employee relations concerns including harassment, discrimination, retaliation and other violations 
  • Ensures cases are handled fairly, consistently, transparently and in a timely manner in line with our culture, policies and local law
  • Makes recommendations on appropriate courses of actions matching investigations strategy to complexity, risk, sensitivity and confidentiality 
  • Maintains an organised case management system including the ability to run analytics, metrics and produce data visualisations
  • Proactively find opportunities to enhance the employee experience and help create and implement innovative solutions

What you’ll need

  • 5+ years experience in ER, HR or related Legal experience
  • Deep knowledge and understanding of NL employment law, it’s interpretation and application of employment practices. UK, DE, US experience is a plus
  • Experience using effective listening and investigatory skills to handle complex, sensitive conversations with discretion, composure and compassion
  • Experience improving and designing HR related processes and policies
  • Strong critical thinking, resourcefulness and agility 
  • Ability to coach, advise or mentor managers/employees to resolve employee concerns
  • Ability to work proactively to lead and complete projects with competing deadlines and produce accurate work
  • Proficient in English and Dutch

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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Global Demographic Questionnaire

At Miro, we're committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change.

While we're eager to learn more about the rich diversity of our candidates, your privacy is paramount. Participation in this questionnaire is completely optional, and any information you provide will be de-identified and analyzed in aggregate form, ensuring it cannot be used to identify you personally.

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How we hire

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

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