Commercial Account Executive

Sales, Austin, US

About the Team

The Corporate Sales Team is pivotal to Miro’s go-to-market strategy, focusing on driving growth by nurturing and expanding relationships with existing customers. As a Commercial Account Manager on this team, you will join a dynamic, high-performing group that thrives on collaboration, innovation, and championing Miro’s mission to empower teams to create the next big thing. Our team balances ambitious goals with a supportive and fun culture, where success is celebrated, and personal growth is encouraged.

About the Role

As a Commercial Account Manager on the Corporate Sales Team, you will play a critical role in expanding Miro’s footprint within existing accounts by identifying opportunities to drive additional value and adoption. Your primary responsibility will be deepening relationships with customers, demonstrating how Miro’s platform can address evolving business needs, and driving expansion opportunities within organizations ranging from 400 to 2,000 employees. This is a role designed for a sales professional who excels at cultivating lasting partnerships and delivering measurable business outcomes.

What you’ll do

  • Account Growth: Develop and execute account plans to identify and capitalize on expansion opportunities, ensuring customers derive maximum value from Miro
  • Relationship Building: Establish trust and credibility with key stakeholders, including C-Level and VP-Level executives, by understanding their business challenges and aligning Miro’s solutions to their goals
  • Value Selling: Leverage Miro’s platform to address evolving customer needs, tailoring presentations and proposals to highlight new use cases and measurable ROI
  • Collaboration: Partner closely with Customer Success, Sales Engineering, and Product teams to ensure customer satisfaction and seamless adoption of new solutions
  • Pipeline Management: Maintain a robust pipeline of expansion opportunities, accurately forecasting revenue growth within your accounts
  • Customer Advocacy: Act as a trusted advisor, providing insights and recommendations to help customers achieve their objectives and expand their use of Miro
  • Market Intelligence: Stay informed about industry trends, customer feedback, and competitor activities to enhance your ability to drive meaningful conversations and identify opportunities

What you’ll need

  • Experience: 2+ years of Account Management or Account Executive experience in a SaaS or technology sales environment, with a proven track record of driving revenue growth through account expansionq
  • Skills: Proficiency in relationship-based selling techniques and methodologies such as MEDDPICC; strong presentation and storytelling abilities
  • Tools: Familiarity with Salesforce, Outreach (or similar), and Gong (or similar) to manage and analyze sales activities effectively
  • Mindset: A passion for customer success, an entrepreneurial spirit, and the ability to navigate complex sales cycles with multiple stakeholders
  • Collaboration: A team player who thrives in a fast-paced, collaborative environment

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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At Miro, we're committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change.

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How we hire

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

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